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Troubleshooting guide

Steps by step guide to address unexpected animation behavior, slow export time, and large file size

Confirm design file follows below guidelines

General
General
Design is placed within top-level frame
Design is placed within top-level frame
Flow starting point applied to top-level frame
Flow starting point applied to top-level frame
Only one start & end connection between frames in flow
Only one start & end connection between frames in flow
Connections only between top-level frames, not nested elements
Connections only between top-level frames, not nested elements
After-delay trigger applied to every connection
After-delay trigger applied to every connection
After-delay duration doesn't conflict with FPS during export
After-delay duration doesn't conflict with FPS during export
Ensure looped transitions configured properly for video export
Ensure looped transitions configured properly for video export
Smart animate
Layer matching is properly configured
Layer matching is properly configured
Smart animate matching layers replaced with smart animate transitions
Smart animate matching layers replaced with smart animate transitions
Components
Components
Component transitions are properly configured
Component transitions are properly configured
Instances have been added to top-level frame with flow starting point applied
Instances have been added to top-level frame with flow starting point applied
Component and frame transitions are not used together
Component and frame transitions are not used together
GIF/video fills
Dimensions of GIF/video not modified after added to canvas
Dimensions of GIF/video not modified after added to canvas
Only one embedded GIF/video per prototype
Only one embedded GIF/video per prototype
GIF/video does not have a transparent background
GIF/video does not have a transparent background

Troubleshooting sections

Animation behaving unexpectedly
Animation behaving unexpectedly
Export process slow / stalls
Export process slow / stalls
Export file too large
Export file too large